For sponsors and study teams
Less chasing. More evidence.
When participants stay engaged on their own, your team spends its time on the science instead of on follow-up.
95%
annual retention, against a 65% industry benchmark
80%
monthly survey completion, against a 25% benchmark
5 a week
average eDiary entries per participant
What you won't have to do
- Staff up for participant supportOur team partners with yours on setup, enrollment, and participant support.
- Re-recruit to replace dropoutsRetention is designed in from the first screen, not patched in later.
- Rebuild the study to change itUpdate workflows and rules mid-study without starting over.
- Translate responses before analysisData arrives normalized to English, whatever language participants used.
- Reconcile four separate exportsEvery app writes to one record, delivered as automated de-identified exports.
- Find problems months laterReal-time monitoring, alerts, and fraud detection flag issues as they happen.
Questions sponsors ask us
What kinds of studies do you run?
Longitudinal drug and disease registries, patient advocacy group registries, observational cohorts, HEOR studies, Phase IV safety and post-market studies, and Phase I–III studies. They can run in person, virtually, or as a hybrid.
Is the InsightArc SuiteTM compliant?
Yes. It's 21 CFR Part 11, HIPAA, and GDPR compliant, with role-based access and full audit trails.
How quickly can a study launch?
Studies are configured with built-in checklists and workflow templates across eConsent, eCOA/ePRO, and eDiary, so most of the setup is configuration rather than custom development. We'll give you a realistic timeline on a scoping call.
Can participants take part in their own language?
Yes. Participants and caregivers each choose their preferred language, and everything they see, including emails, follows it. Your team always receives data normalized to English, whatever language it was collected in.
Can we change the study once it's running?
Yes. A rules engine with more than 200 built-in rules lets you adjust workflows, alerts, and follow-ups mid-study without a rebuild.
How are adverse events handled?
Participants can self-report, and an adverse event workflow engine routes each event to the right people for review.
How do we get our data?
Through dashboards and automated de-identified exports. The rules engine can also push data out to other systems as responses arrive.